Privacy Policy - 05 Feb 2024

‍This privacy notice for Epiflowww (‘Epiflowww’, ‘we’ ‘us’ or ‘our’) describes how and why we might collect, store, use, and/or share (‘Process’) your information when you use our services (‘Services’) such as when you:
- Visit our website at https://epiflowww.com.
- Engage with us in other related ways, including any sales, marketing, or events.

Epiflowww operates the epiflowww.com website, which provides various digital and graphic design services as a monthly subscription (‘Service’).

This page is used to inform website visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the epiflowww.com website.

‍SUMMARY OF KEY POINTS

What personal information do we process?
When you visit, use, or navigate to our Services, we may process personal information depending on how you interact with epiflowww.com and the Services.

‍Do we process any sensitive personal information?
We do NOT process sensitive personal information.

‍Do we receive any information from third parties?
We do not receive any information from third parties.

‍How do we process your personal information?
We process your personal information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

We process your information only when we have a valid legal reason to do so. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at epiflowww.com unless otherwise defined in this Privacy Policy.

‍Information Collection and Use
‍We collect personal information that you voluntarily provide to us when registering on the Services, expressing an interest in obtaining information about us or our products and Services, or otherwise when you contact us. For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:

- Name
- Email address
- Mailing address
- Job titles
- Usernames
- Passwords
- Contact preferences
- Authentication data
- Billing addresses
- Debit/credit card information

We do not process sensitive information.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored securely. You may find the privacy notice below: https://stripe.com/gb/legal/privacy-center

‍How do we process your information?
‍We process your personal information for various reasons depending on how you interact with our Services:
- To facilitate account creation and authentication and manage user accounts.
- To deliver and facilitate the delivery of services to the user.
- To respond to user inquiries and offer support to users.
- To send administrative information to you.
- To request feedback.
- To protect our Services.
- To identify usage trends.

‍Automatically collected information:

Log Data

‍Whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

‍Cookies

‍Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

‍Service Providers
‍
‍We may employ third-party companies and individuals for the following reasons:
‍
- To facilitate our Service.
- To perform Service-related services.
- To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

‍How long do we keep your information?
‍
‍We will only keep your personal information for as long as it is necessary for the purposes set out in the privacy notice unless a longer retention period is required or permitted by law. No purpose in the notice will require us to keep your personal information for longer than twelve (12) months past termination of the user’s account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

‍Security
‍
‍We value your trust in providing us with your Personal Information; thus, we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

‍Links to Other Sites

‍Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

‍Children's Privacy

‍Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

‍Changes to This Privacy Policy

‍We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

‍Legal bases

‍We only process your personal information when we believe it is necessary and we have a valid legal reason. The General Data Protection Regulation (GDPR) requires us to explain valid legal bases we rely on to process your personal information.

‍Contact Us

‍If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by email at: design@epiflowww.com